| 25.02.10 Mrs
CT from Hereford emailed : |
| ' ...everybody wants low prices
these days and having shopped online with a few other sites
I always come back to Positive Health Shop...great
prices and really quick, free delivery too...keep up the
good work and I'll be back...' |
| 22.02.10 Mr
Dom Moore commented: |
| ' ...I always get great service and the
best prices from your site, thats why I come back... and
its a very easy site to use too, which helps...' |
| 13.01.10 Ms
C Craighead emailed : |
| ' ...Although your site came at the top
of the search via Google, I went on to check other sites
and still came back to yours to buy because your prices
equalled the best I could find elsewhere. Your site was
far, far easier to find my way around. It took me minutes
where other sites were taking ten minutes and more to find
the first item. You have the ideal combination of the brands
I want, low prices and I don't waste my time with bad site
design and 'search' functions which don't find
the right things... Friendliness: Excellent' |
| 11.12.09 Mrs
Gwyn Thorburn emailed : |
| ' ...I just want to thank you very much
for the fantastic customer service. I appreciate the fact
that things sometimes go awry and I am very grateful indeed
to you for sorting the problem of my missing order so quickly
and especially grateful for the pot of complimentary tablets
which arrived today - a lifesaver! I have shopped with
you before and will continue to do so, as well as recommending
you to my friends and family...' |
| 16.09.09 Mrs
Jan Donachie emailed : |
| ' ...Thank you for dealing with my recent
complaint so quickly. I was most surprised to get a phone
call yesterday afternoon. Plus, the correct pills arrived
the morning. I have returned the incorrect product back
to you this afternoon in the pre-paid Jiffybag you supplied.
I cannot speak highly enough about your company, a very
professional service and I wish you continued success...I
certainly will be using you again...' |
| 12.09.09 Mrs
N Garner from Derbyshire emailed: |
| ' ...I was contacted by your Nutritionist
within half an hour of sending an email with a question.
His knowledge and understanding of your products and his
ability to answer my questions was very helpful. Many
thanks...' |
| 12.07.09 Sally
Maynard of Honiton Devon emailed: |
| ' ...service second to none. I was amazed
when the parcel arrived the next day and the follow up
call from your Customer Support staff was very much appreciated.
Great service...keep it up and I will be back again soon...' |
| 08.07.09 Ms
Isabella Villano from Brighton emailed us to say: : |
| ' Hi... Just to let you know my order
has come through. Thanks again for all your great customer
service |
| 07.07.09 Ms
Suzie Russell from Israel emailed : |
| ...I received my Vitamins today - all
present and correct. Thank you for your help and excellent
service! |
| 06.07.09 Mr
Ian Williamson emailed: |
| '... A+++ Thanks...' |
| 28.05.09 Mr R Tulley
from Christchurch, Bournmouth wrote: |
| ... I have been with Positive Health Shop now for over
3 years and in that time your service has not missed a beat! Your delivery
and pricing is excellent and both my wife and I have received first rate
advice and guidance from your staff nutritionists on several occasions.
The recent 'promo freebee' (Free Detox Book in my last order) was a very
welcome surprise. Thanks again... (Please feel free to post these comments
on your blog/comments page etc) |
| 17.05.09 Mr Jacobs from
London emailed : |
| ...I think you have the fastest FREE delivery I have
come across. I thought it was Second Class but the goods arrived the
very next day.. |
| 08.05.09 Heather Twinings
from Co. Antrim
emailed: |
| ... thank you for my new customer welcome pack and free
upgrade on the size of the Lamberts Fish Oil. Most unexpected and certainly
something I have not experienced before with other online vitamin shops
I have used. Very refreshing indeed...I will certainly be back to shop
with you again... |
| 27.04.09 Mrs Merillyn
Shelby from
Kidderminster contacted us: |
| ... your shop gives me all I need in one place and I
thought I would send you a quick email to express my gratitude for all
the great advice and speedy service I have received from you over the
last 18 months... |
| 14.03.09 Mark S from
Cornwall wrote: |
| ... Great service... I was seriously impressed when
'next day' really did arrive next day. As Arnie says..."I'll be back"
lol !. |
| 11.03.09 Mr Hulme from
Cirencester emailed : |
| ... I've used other sites for my vitamins and quite
simply you are the best I have found for advice, speed of delivery and
I think I saved a small fortune on MultiBuys so thank you very much... |
| 06.01.09 Mrs TW from
Dorset wrote: |
| ... my detox box arrived first thing this morning
even though I only ordered it at four o'clock yesterday! So thanks for
great service and delivery. |
| 20.12.08 Mr Lars Skitnet emailed |
| ..I have shopped with you for some time now but have
only just discovered FasTrak and thought I would write to let you know
that it really does speed up the shopping...I shall be using it from
now on when I am in a hurry. |
| 09.12.08 Mrs Sarah Little
from Torquay emailed : |
| ..Thank you for all the help over the telephone. It
really did make my supplement choices for both myself and my daughter
much easier! For me that's a winner over so many other sites out there. |
| 17.11.08 Miss RT from
Helston said : |
| ..As a 'nutrition newbie', I just wanted to say I found
your site easy to use and VERY informative. Imagine my surprise when
the vitamins I ordered arrived the very next day! Congratulations on
first rate service...I will certainly be back... |
| 27.11.08 Roland B
from Nuneaton : |
| ..I'll keep it brief... thanks for great service and
very fast delivery (as promised - which in my experience is quite rare).
Thanks again. |
| 03.09.08 Maura Cummings wrote to us: |
| ..Anti-Bloat [DTECTA] is the best supplement I have
ever taken. For the first time in years my period seems normal and I
dont feel like a big bloated monster! Girls... try these, they WORK! |
| 22.08.08 Mrs Lorraine Nuttall emailed: |
| Thanks for your qualified advice on the probiotics for my daughter. She finds them easy to take now your nutritionist has introduced me (and her) to powdered supplements...much easier to use and therefore much appreciated... we'll be back for a top up soon. |
| 15.08.08 Paul Calloway wrote : |
| ..Astonishingly quick delivery. I just wanted to write to say the sups I ordered from you yesterday in my lunch break arrived today at 8am with the post! Brilliant! |
| 20.05.08 Mr Steven Gladstone from Germany wrote : |
| ..even though I have now moved away from the UK your service has been completely seamless. You still get my supplements to me quickly and it is as easy to order online as it is to buy them locally when delivery is this fast! Brilliant service second to none |
| 19.05.08 In an email from Mrs P Ollerenshaw : |
| ..Your excellent and practical supplement advice was very useful especially as I am new to taking vitamins and I was surprised at how much I understood from the guidance you gave..... A really professional service that definately swang the sale for me. Thank you |
| 15.05.08 Andy McCall sent this email : |
| ..Thanks for the very fast delivery of my supplement order and especially for Pricematching the BioCare products. Great service. I will certainly use you again..... |
| 11.02.08 Mr David Barwick emailed us to comment: |
| ...Many thanks for the excellent service as always and especially a big 'thank you' for the Free of Charge promotional Citricidal liquid you included with my order...very much appreciated... |
| 15.11.07 Mrs Patricia Dowling emailed us to comment: |
| ..I have ordered from you three times now and on each occasion I have called you to ask advice prior to ordering. I just wanted to say how refreshing it is to be able to get unbiased and professional advice about a product from an actual nutritionist. I have tried several of your 'competitors' on the same basis with little or no help at all - most seemed happy to just stuff the product in a bag and send it out! I have also found your delivery to be prompt and efficient. Thank you for all your help. I am happy to recommend your service highly..... |
| 09.10.07 Mr William Hanrahan writes: |
| ..Great, reliable and exceptionally fast service... I am not usually vocal about web sites but must admit to finding your site very well designed and easy to get around and I was amazed when I placed my first order with you at 4.50 on a Thursday and the goods turned up with the postman the very next morning. Splendid... keep it up and I will definately be back as a 'regular'..... |
| 13.09.07 Ms. Sharon Orchard commented |
| ..Your website is fantastic - I love how I can read all the background and ingredient info about the products before making a decision..... |
| 17.07.07 Mrs. Wendy Russell Barter emailed |
| ..I am really impressed with your free delivery - I get very tired of companies who charge very high amounts for delivery, far in excess of actual costs. Many thanks..... |
| 25.06.07 Mrs Susan Moore said in an email to us |
| ..I phoned up to check on how to order 'buy one get one free' offers and I found the gentleman on the phone to be very polite and extremely helpful in explaining to me how to use the site. I am not a usual internet buyer but based on this exceptional level of service I will be shopping with you a lot more in the future.... |
06.05.07 Mrs Lauren Olden telephoned to say |
| ...Great products, great service as always (I have lost track of how many people I have said that too about your health shop...any chance of some commission!.... |
28.04.07 Mr J O'Leary wrote to say |
| ...Just wanted to let you know how great it is to have found a shop online with such great products for my kids...and when I rang the sales chap was very knowledgeable indeed and made the whole process of buying from you easy. Thanks again.... |
11.04.07 Herr G Stuckmann emailed us |
| ...Thank you for your very fast delivery to Germany of my regular supplement order....I will be using your shop from now on because of very good service... |
21.03.07 Mrs Rotherford emailed us |
| ...Please convey my sincere thanks to your Nutritionist Jayne who had some really good advice for my daughter. Following that, she has seen her GP and had the problem diagnosed and has her first appointment with the nutritionist you recommended on Tuesday. Splendid customer service, 10/10.... |
11.03.07 Mr Simon Galway contacted us |
| ...As anyone who knows me will tell you, I am a man of few words so here's one for you...FANTASTIC! I'll be back next month for a healthy top up!.... |
02.03.07 Mrs Eleanor Croft emailed us |
...Thank you for shipping my buy one get one free offers out to me in Holland so quickly. Ordered Tuesday, received it on Saturday...Thats's quicker than when I lived in the UK...Thanks again .... |
23.02.07 Ms Overndale wrote to say: |
| ...It's great that you are now stocking DTECTA probiotics and the prices are great too. keep up the excellent service.... |
15.02.07 Mr Ray Mallins emailed us |
| ...Thanks for the very quick delivery. When I ordered it on Wednesday I was happy to wait till the following Wednesday as I often found I had to with my previous shop but it arrived NEXT DAY.... |
20.01.07 Mrs Petra Covingdale emailed us |
| ...I just wanted to email to thank you all for the excellent Detox advice you have given to my daughter and I. Talking it through with a qualified nutritionist made it so much clearer amidst all the info around at this time of year. I was very impressed and am sure I will be back to shop with you again even after my 'New Year Cleanse' Many Thanks.... |
16.01.07 Mrs Angela Harland commented on her order |
| ...Your new FastTrak Service is great...So much more efficient!... |
| 17.01.07 Mr Frank Brennan from London emailed us to say |
| ...Just received my order, thank you for a GREAT service and I will definitely use you again!... |
| 07.01.07 Mr Thomas Melling emailed us to say |
| ...despite Christmas being in the way, I was amazed at how your 'team' pulled out the stops for me and managed to ship my supplements to Spain... and they were there waiting for me when my wife and I arrived on Boxing Day... top marks for an excellent service...well done! |
| 03.01.07 Mrs Tanya Fermance from Aberdeen said |
| At last...I am so glad to have found a great healthshop that combines professional supplements with comprehensive support and advice from a nutritionist.. everything I need in one place. Thanks for the speedy delivery of my order too. |
| 19.12.06 Miss S Carlton from Swansea wrote |
...I ordered late in the afternoon and was amazed when the supplements arrived promptly next day with the 9am post... well done, I'll be back again next month! |
| 05.12.06 Mrs Alison Makery by email said |
| Just a quick email to thank you for all the help given by your nutritionists when I needed advice about supplements for my toddler...concise, clear information given in a very professional manner indeed. I am suitably impressed! |
| 17.08.06 Peter Buell from Taunton commented |
| ...Great site, easy to use without the usual need to log-in if you don't want to... that's refreshing. All this plus next day delivery too. I was astonished...well done. |
| 03.06.06 Dr Collingswood from London emailed |
| ...a speed of service and range of product knowledge second to none. I will highly recommend you to other health practitioners and my patients too! Thanks again. |
| 24.06.06 Ms Caroline DeVere from London emailed |
| I had to write to express my gratitude for the speed at which you dispatched my order - when I said it was urgent, I was happy to wait (and expected) at least a few days, but I made the order at 2pm and the goods arrived the next day with my usual 8am post. ...excellent. Keep up the GREAT service... |
| 01.06.06 Michael Salinson, Poole, Dorset wrote |
| I just wanted to send a quick email to thank you for your help and advice when making my choice of multivitamin last week. I'm glad I asked the question about the formulation as I was beginning to get really confused by all the terminology in health shops at the moment/ Getting the view of a Nutritionist certainly helped. I will be back again in a month for my next healthy visit! Thanks again |
| 11.11.05 Mrs Angela Sharpe, from Tenby, Wales |
| Thanks for getting my supplements to me so quickly. It was refreshing to order something from a web shop and have it delivered in a matter of days and not weeks.Keep up the good work - I'm telling all my friends as we speak!!! |
| 14.09.05 Philippa Edwards emailed us to say |
| It's great to find a shop that sells all the supplements my nutritionist recommends at a good price that saves me money."e10=Your service is fantastic. It is a pleasure to order from your site. I always look forward to coming back to you for excellent value on all products. |
| 29.08.05 Denise Randles commented on her order... |
| Your service is fantastic. It is a pleasure to order from your site. I always look forward to coming back to you for excellent value on all products. Thank you. |
| 21.07.05 Mr S Robson from Jersey wrote |
Thank you for the prompt delivery of our order. We certainly will order from you. Regards
|
| 19.03.05 Mrs Sally Trehorne kindly remarked |
| I like your shop because it's uncomplicated. It's great that it is simple to use and only stocks the supplements that matter... I'll be back again soon. Thanks for your help. |
| 08.03.05 Mrs R May emailed us regarding our nutritionist: |
| Thank you for all the information you gave yesterday via telephone regarding my daughter. I was amazed when the postman delivered my order this morning! Many thanks again for your help and efficient service |
| 22.09.04 Mr D Barwick wrote by email |
| Received the Biocare products I ordered from you today, all present & correct, I also received the Biocare product catalogue. Many thanks for sorting it out for me and for good service, I'll be making another order in the near future. Best wishes |
| 30.07.04 Mrs A Bradley emailed us and said |
...Hello there
I received my order yesterday and just wanted to leave you some feedback. This is the second time that I have used your online ordering system and have found it to be excellent and your customer service is first class (the telephone message confirming the order was a nice touch). |
| 25.07.04 Mrs R Cameron emailed feedback to us |
...Hello
I just wanted to say thanks for the brilliant customer service I was given with my order. The accompanying phone call was a wonderful personal touch that most other retailers don't bother with. Many thanks |
| 07.05.04 Mrs Alix Martin-Zakheim emailed us saying: |
| This is the third time I've used your service and it is BRILLIANT. Quick, easy and so efficient. Well done |
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